Just wanted to take a moment to say how impressed I was with one of your employees in the service department (Sam). Ultimate customer service rep. Not only was I impressed on how detailed and knowledgeable he was of his job and the field, but I also found him to be a genuinely good person. A great asset to any organization in any capacity. Trumps any 5-star scale.
Sam is great. He had a rep come to the house, pick up our vehicle and returned it as promised the following day. I'd give 6 starts if I could. Great job!
Sam completed work as promised, everything went well, would recommend dealer . It was warranty repair for my 2019 Discovery and part needed to be ordered , arrived as promised, two days later .
Sam Falbo was awesome to work with as always! Thank you for great service! Was very helpful and went above and beyond to help me.
Our service advisor Sam Falbo was affable and yet professional . He answered every question exhaustively and managed our service experience excellently. We would recommend him anytime. We would recommend Land Rover Tampa anytime as a matter of fact. Job well done!
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