I just purchased a used 2011 RR and knew I needed the 75k maintenance performed, and I was using the visit to have them run also through their 75 point inspection to confirm I bought a solid RR. I made my 1st appt. online, but they called and canceled within an hour and put me two weeks out because they were so busy. No problem, I was there early and met my rep, Ambi, and he was great - friendly, fast, and professional. The service is not cheap, so we negotiated what needed to be done, which I appreciate. Instead of taking an Uber back to South Tampa, I expected a loaner for the day like Mercedes gives me (I traded in my leased Merc to purchase my first RR) but instead they setup Enterprise and I had to pay $45.00 for a rental car. Not happy about that policy at all. They kept in touch through text and email and sent me a detailed service plan and I needed rear brakes. No surprise there. So it was an expensive visit, but the service was excellent and I won't have to return for probably a year or more, so I rate them very high. Having to pay for a rental car keeps me from giving them 5 out of 5 stars. It's a RR - I expect a loaner for the day, like Mercedes, Porsche, and Lexus do, but otherwise great service.
Always a pleasant experience at the Tampa location, fast and professional service.
Ambi is so honest and kind! Love working with him!
Very good and professional dealer. Matt was a real help.
My experience at Land Rover Tampa was exceptional. The service staff were congenial and professional and communicated throughout the entire time that I waited there for my car to be repaired.
Excellent Client Service! It was an absolute pleasure! Ryan was very professional and extremely knowledgeable about the Range Rover line!
Matthew always takes good care of us!!
Amarpal was fantastic, car was returned after a service and cleaned very well, I'm very happy with the customer service at Land Rover
My Service Advisor is Matt. He is a very pleasant, courteous, knowledgeable and professional gentleman. He addresses all my concerns and questions in a timely and efficient manner. I very much appreciate him.
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